All About Your Order —

  • Arrival Times: To calculate your order arrival time add our order production time (1-2 days) to the shipping options below…

    US Shipping Options*

    • USPS Ground Advantage (3-5 Days) | $7.50 Flat-Rate with All Orders | Free with Orders $75+

    • USPS Priority Mail (2-3 Days) | $10 Flat-Rate with All Orders | Free with Orders $100+

    • USPS Priority Mail Express (1-2 Days) | $30 Flat-Rate with All Orders

    International Shipping Options*

    • USPS First Class (10-21 Days) | $15 Flat-Rate with All Orders | Free with Orders $150+

    • USPS Priority Mail (6-10 Days) | $30 Flat-Rate with All Orders

    • USPS Priority Mail Express (3-5 Days) | $60 Flat-Rate with All Orders

    *Please note that the ‘days’ referenced above are business days (Monday - Friday).

  • USA, CA, UK, AUS, and NZ: Because our designs are 100% sourced and made in The US you can expect ZERO tariffs or duties.

    Other Countries: Customs and duties - which are the responsibility of the buyer at the time of delivery (as Delivered Duty Unpaid) - may apply based on location. To look up the expected duties you may owe upon delivery, use code “7117.19” with this duties calculator.

  • Packaging: When you receive your package you’ll see that your order has been shipped in a 100% curbside recyclable mailer or cardboard box, with your earrings protected in a reusable craft paper gift box.

    Materials: Our designs are made of 100% non-toxic stainless steel - using 316 stainless steel (or 316L stainless steel for our upgraded ear wires) for our ear wires (for increased corrosion resistance) and 304 stainless steel for our charms and jump rings.

    Care: Our earrings are sweat+waterproof, and tarnish-proof, but like all materials at times can need a little care. To maintain your earrings, rub a few drops of oil (avocado, olive, etc.) onto a cloth and buff.

  • Return Policy: To discourage a culture of disposability / encourage a culture of investment, we do not accept returns due to change of mind (with the only exception being if your order was damaged in transit - please see the section below). So please make your purchase with intention and care. We think you’ll be thrilled to discover you love your pairs even more, knowing that they’re truly yours.

    Shipping Damage: If your earrings were damaged in transit, kindly send us photos of the damage, along with your name and order number (hello@theeternalbeginner.com) and we will file a claim on your behalf with your order’s mail carrier. Once we get your claim in order, we’ll send you a return label so you can send them back to us to be repaired (nothing goes to waste here) or replaced (if they can’t be repaired), and sent back to you. Please note, that all claims must be filed within 30 days of receiving your package.

    Free Repairs: If you accidentally damaged your earrings due to unintentional wear and tear within the first year, we’d be happy to take a look to see if we can fix them. Kindly send us photos of the damage, replying to your original order email OR attaching your name and order number (hello@theeternalbeginner.com), and we’ll let you know if it’s something we can repair (shipping fees not included).

⇢ need more information? get in touch with us here!